Nokia positioned the forthcoming addition of an agentic AI framework into its network services platform (NSP) as giving operators the ability to adopt agents using trusted data within secure boundaries.

The vendor stated the move would provide the means for customers to introduce AI operations for IP networks, with agents able to take guided, explainable actions based on real network data.

Commercial availability of the functionality is expected by the end of the year.

Nokia’s NSP is its management and automation platform for multi-vendor IP networks. It asserted the addition of the AI framework supports communication with external agents and would aid operators on their routes towards employing fully automated networks.

The company explained “while AI has the potential to transform network operations, many operators have remained cautious due to concerns around explainability, trust and risk in production environments”.

Its approach to ease these concerns is by “embedding agentic AI capabilities directly into the platform that already serves as the authoritative controller for IP networks”.

The vendor announced the first agent able to use the framework is a troubleshooting bot designed to help operators identify the root causes of problems faster and resolve complex issues.

Nokia VP and general manager for IP network automation software Sasa Nijemcevic said the move would “have a major impact on the way operators manage their networks, and will enable them to enhance their operations significantly and accelerate their journey toward autonomous networks with focus on solving real operational problems”.

“This is an incremental, pragmatic step toward AI‑native networks,” he added.

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Nokia teamed up with Indosat Ooredoo Hutchison to modernise the operator’s mobile network with advanced 5G RAN capabilities, as part of broader ambitions around AI-enabled services.

Nokia stated it will support the rollout of low- and mid-band 5G in the country to help build “AI-ready” networks, serving Indosat’s customers nationwide.

The Finnish vendor pitched the partnership as “more than a network upgrade”, touting a commitment to enhancing digital experiences including immersive entertainment, gaming and everyday digital activities. It also pointed to advanced consumer and enterprise use cases because of a better network, spanning several key sectors.

The duo explained the network modernisation push will lay the infrastructure foundations for the country’s next phase of growth, with a shared mission “to turn connectivity into a platform for intelligence”.

This will be done through a deployment of AI-RAN, working with Nvidia to hold field trials in Indonesia by the end of 2026. It will also support Nokia’s work on new AI algorithms designed to improve spectral efficiency on Nvidia AI-RAN platforms.

Indosat added combining centralised AI factories and distributed AI-RAN infrastructure will advance its AI grid, creating a unified intelligence layer that distributes both AI and connectivity to millions.

Justin Hotard, CEO of Nokia, said together with Indosat and Nvidia, it is working to build a network that expands 5G, enables new AI driven services and creates long-term value.

“This partnership reflects a broader shift in the industry, as operators invest in networks that deliver high performance at scale while supporting greater efficiency, new business models and digital growth.”

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