Singtel Group positioned a partnership with government-linked body Digital Industry Singapore as helping it accelerate a sweeping AI transformation of its business and strengthen digital infrastructure in the country.

The operator noted the pact, which comes with a grant for the company, will contribute to a multi-year plan to up adoption of AI across its business including within infrastructure, customer platforms and for workforce development.

In the first phase Singtel plans to develop and hire AI talent, establish governance and tech frameworks and build “enterprise advisory and implementation expertise to support AI deployment at scale”.

Among its aims is to become a “world-leading AI-native telco” with advanced AI and machine learning capabilities in all business units.

The operator highlighted its push aligned with a wider national strategy in Singapore which aims to strengthen sovereign digital infrastructure, increase skills of the local workforce and develop “globally competitive leaders” in the AI sector.

Singtel CEO Yuen Kuan Moon added it was “championing enterprise transformation with AI” in its home market.

“As an adopter, provider and enabler of AI, Singtel is embedding intelligent technologies across our operations, delivering trusted enterprise-grade solutions that help customers move from pilot to scale, and providing secure, sovereign platforms and digital infrastructure to support adoption across industries.”

He continued: “Ultimately, our goal is to create real impact not just for our business, but for Singapore, future-proofing our industries to be more competitive and resilient in the AI era.”

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